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Privacy Policy & Terms and Conditions

Last updated: May 13, 2026

Your privacy is important to us at 9W Logistics. We are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you sign up for text message communication. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site and please do not sign up for text message communication.

Privacy Policy

Information we collect

When you sign up for SMS communications with 9W Logistics, we may collect the following types of personal information:

Information you provide directly, such as your name, email address, phone number, and other contact details when you fill out forms on our website or communicate with us.

How we use your information

We may use the personal information listed above (name, email address, phone number, and other contact details) for the following:

  • To provide and manage our services, such as scheduling appointments.
  • To respond to inquiries, requests, and feedback.
  • To send updates or other communications you've opted to receive.
  • To contact you by text message with offers of our services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Terms and Conditions

Sign up for SMS communications if you'd like to:

  • Communicate with us directly through text message if you have specific questions about your account
  • Schedule appointments and receive reminders about upcoming appointments through text message
  • Be alerted about our new features and products

Opt in, opt out, or learn more

Opt-in

To sign up to receive text messages from 9W Logistics you must:

  • Text the word START to (845) 241-3355 OR
  • Fill out the Contact Us form on our website and check the consent box to sign up for SMS communications

Opt-out

You can unsubscribe from receiving text messages from 9W Logistics at any time by:

  • Texting the word STOP to (845) 241-3355 OR
  • Calling us at (845) 241-3355 and let us know that you'd like to stop receiving messages OR
  • Emailing us at support@9wlogistics.com and let us know that you'd like to stop receiving messages

Learn more

You can learn more about text messages from 9W Logistics at any time by:

  • Texting the word HELP to (845) 241-3355 OR
  • Calling us at (845) 241-3355 OR
  • Emailing us at support@9wlogistics.com

Additional Terms & Conditions

If you choose to opt in to SMS communication from 9W Logistics:

  • Message frequency may vary
  • Message and data rates may apply
  • Your consent to receive text messages is voluntary, and you may revoke it at any time by replying to any text message with STOP

Call us at (845) 241-3355 or send us an email at support@9wlogistics.com if you have any questions.